Player Skandor posted a message on 07/09 16:39 on the ZooValley & CadoVillage Forum: Online payment instead of a cheque. Answer him on ZooValley & CadoVillage and exchange with other players
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Hello, when you win a check, why not offer to make the payment online (via Moneybooker or Paypal for example) I think it is a good alternative, especially for checks of 5 Euros and 10 Euros. For players residing outside France like me, it is a bit cumbersome to ask for a bank transfer for such a sum. What do you say?
After information from customer service, online payment is only possible for DreamCard Diamond... it would be nice if the threshold were lowered, it would allow more people to enjoy it:)
After trying again, it still doesn't work.... I have filled everything in, the check has just been validated, but the operation is not feasible (when I select the check and click on the drop-down "action to do", it does not offer me to validate by bank transfer)... I don't understand 🙁
Thank you samp2b, it's an interesting and good subject to know. I am retired, and I am part of the old school, I admit, probably wrongly, that I do not like to give my banking details on the Internet.
Hello!!!!🙋 Okay, I just figured it out. You must have had a message like "this action is impossible". This action is only possible if your gain is not yet validated by the customer service. It's like a points exchange, you only have a few days to do it.
Thank you, that's what I did but as it still didn't work, I contacted the customer service, who replied (very quickly, very quickly, about 1/2 hour later, not even:) that it was normal since my check had just been sent.... And I received it this morning (yes yes, I hallucinated, gift sent yesterday at 6:30 pm and received this morning!)
Hi!!!!! 🙋 Did you enter your RIB in the "payment options" section of your account? If so, in the earnings tracking, you check the cheque(s). Then, you select, in the drop-down menu at the bottom: "request a transfer", and you validate. On the next page, you confirm, and that's it... Normally, this is immediately reported as a "gift sent". Good games 🙋
can actually receive, instead of a check, a bank transfer. Thank you samp2b for your detailed and accurate answer and delighted that you are satisfied with the speed of your transfers 😉
