Player webmaster posted a message on 29/01 19:50 on the ZooValley & CadoVillage Forum: READ FIRST: Suggestions to help you. Answer him on ZooValley & CadoVillage and exchange with other players - Page 2

Thank you Web master for all the suggestions to help us have a

good evening

Hello mamyj,

If you had trouble accessing the games on QuoVerbis on Sunday and Monday, please be aware that this problem has been solved and that our site is accessible again.

If you are unable to play on our other sites, then only the customer service department can help you.

The Web'.

🤔Quelques suggestions to solve your problems....

"Games do not appear on the home page (large white space in the middle of the page)"
"the content of the game window (pop-up) remains white/black"
=> For these questions: the problem comes from the flash plug-in that is not (or incorrectly) installed on your computer. Suggestion: Reinstall it or install a newer version. Ask Customer Service to explain the handling if necessary.


"When I click on play, nothing happens / no windows open"
=> for this question: the problem comes from an anti pop-up that you installed (sometimes unknowingly) on your computer. You must deactivate it to be able to play our games. In addition, an anti pop-up is often included in Google, Yahoo, MSN...etc. "bars". Here again, you must disable this specific function (without deleting your "bar").


"I have done all the manipulations proposed by Customer Service but it still doesn't work"
=> the mysteries of computing... in 90% of cases the change of internet browser is the ultimate solution to solve everything! for example, if you use Internet Explorer, download Firefox, and vice versa (these programs are free).

Remember in any case that Customer Service can only be effective in its response if you describe your problem as accurately as possible!


Of course, if some of you would like to complete this data by explaining how they solved certain problems, they are welcome!

Good games to all
The Web'

I can't play

AAH ok THANK YOU for the answer

you have no intervention to do. It is the site administrators who are responsible for validating the earnings (usually it takes 2 to 3 days maximum).

Please I won a loot of 2euro, but I didn't know how to validate it to receive it?

😂 thanks to all, the problem is solved. 🙋🙋

---

Hello tarik34500 🙋, Are you

talking about a account deletion? You must request it from Customer Service in the section "Account and Authentication".

Good games!

The Web'.

😈comment do we do to dissolve any other account??

Some suggestions to solve your problems....

"Games do not appear on the home page (large white space in the middle of the page)"
"the content of the game window (pop-up) remains white/black"
=> For these questions: the problem comes from the flash plug-in that is not (or incorrectly) installed on your computer. Suggestion: Reinstall it or install a newer version. Ask Customer Service to explain the handling if necessary.


"When I click on play, nothing happens / no windows open"
=> for this question: the problem comes from an anti pop-up that you installed (sometimes unknowingly) on your computer. You must deactivate it to be able to play our games. In addition, an anti pop-up is often included in Google, Yahoo, MSN...etc. "bars". Here again, you must disable this specific function (without deleting your "bar").


"I have done all the manipulations proposed by Customer Service but it still doesn't work"
=> the mysteries of computing... in 90% of cases the change of internet browser is the ultimate solution to solve everything! for example, if you use Internet Explorer, download Firefox, and vice versa (these programs are free).

Remember in any case that Customer Service can only be effective in its response if you describe your problem as accurately as possible!


Of course, if some of you would like to complete this data by explaining how they solved certain problems, they are welcome!

Good games to all
The Web